Your privacy is our priority

7ez77 Privacy Policy

Learn exactly how your personal information is collected, used, and protected on the 7ez77 platform — with complete transparency.

Last Updated: January 2026

7ez77 is a trusted online casino and betting platform in Bangladesh. We are fully committed to protecting the privacy of our users. This privacy policy explains how 7ez77 collects your personal information, how that information is used, and how we keep it secure.

By using the 7ez77 website or creating an account, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

Please read this privacy policy together with 7ez77's Terms and Conditions and Responsible Gaming Policy.

What Information We Collect

1

Personal Identity Information

When creating or verifying an account, we may collect the following information:

  • Full name (in Bengali and English)
  • Date of birth (for age verification — for users aged 21 and above only)
  • Email address
  • Mobile number (for account verification only)
  • National ID card or passport details (for KYC verification)
  • Current address
2

Financial Information

To process transactions, we collect the following information:

  • bKash, Nagad or Rocket mobile banking number
  • Bank account details (for bank transfers)
  • Deposit and withdrawal history
  • Transaction amounts and dates

We never store your full card number or banking password. All financial transactions are protected by SSL encryption.

3

Technical Information

When you use 7ez77, certain technical information is collected automatically:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Visit time and duration on the site
  • Pages visited
  • Cookie and session data
4

Gaming Activity Information

To ensure responsible gaming and improve our services, we collect:

  • Betting history and game logs
  • Favourite game categories
  • Win and loss records
  • Bonus usage history
  • Login and logout times

How We Use Your Information

7ez77 uses your information only for legitimate and necessary purposes. We never sell your information to third parties.

Account Management Your information is used to create and verify your account and to ensure secure login.
Financial Transactions Financial information is used to process deposits and withdrawals and to prevent fraud.
Security Assurance Information is analysed to maintain account security and detect suspicious activity.
Customer Support Your information is used to resolve your issues via 24/7 live chat in Bengali and to provide accurate assistance.
Service Improvement Analytical information is used to improve the user experience and to add new games and features.
Bonuses and Offers Your information is used to send you relevant promotions and bonus offers based on your preferences.

Cookie Policy

5

About Cookie Usage

The 7ez77 website uses cookies. Cookies are small text files stored in your browser. They help make your site visit experience easier and more personalised.

We use the following types of cookies:

  • Essential cookies: Required to maintain login sessions and ensure security.
  • Functional cookies: To remember your preferred language, game categories, and other settings.
  • Analytics cookies: To understand which parts of the site are used most — this data is completely anonymous.

You can disable cookies at any time in your browser settings. However, disabling certain cookies may limit the functionality of the site.

Sharing Information with Third Parties

6

When and with Whom Information Is Shared

7ez77 never sells your personal information to advertising companies or third-party marketers. However, limited information may be shared in certain specific circumstances:

  • Payment processors: Necessary information is provided to process transactions via bKash, Nagad, and Rocket. These organisations are governed by their own privacy policies.
  • Game software providers: Relevant session information is shared with providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi to operate games.
  • Legal obligations: Information may be provided to relevant authorities upon receipt of a valid legal order or when required for fraud investigations.
  • Technology service providers: Minimum necessary information is shared with trusted technology partners for secure hosting, cybersecurity, and technical support.
Any sharing of information with third parties is governed by strict confidentiality agreements. We ensure they are as committed to protecting your information as we are.

How Your Information Is Kept Secure

7

Security Measures

7ez77 uses the highest industry-standard security technology to protect your information. Our security measures include:

SSL/TLS Encryption All data transfers on the site are protected by 256-bit SSL encryption. You can confirm this by looking for the padlock icon in your browser's address bar.
Encrypted Database All stored personal information is kept in encrypted databases. Passwords are never stored directly — they are stored in hashed form only.
Firewall and Monitoring Advanced firewalls and intrusion detection systems monitor our servers around the clock.
Access Control Only authorised staff can access necessary personal information. All access is logged.

However, no data transmission over the internet can be guaranteed completely secure. We make every effort, but if you notice any suspicious activity on your account, please notify our support team immediately.

Your Rights and Controls

8

Your Rights Over Your Information

As a 7ez77 user, you have several important rights over your own information:

  • Access: You can request to know what information we hold about you.
  • Right to correction: If any of your information is incorrect, you can request that it be corrected.
  • Right to deletion: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
  • Right to restrict processing: You can request that your information be restricted from use for certain specific purposes.
  • Opt out of marketing communications: You can request at any time to stop receiving promotional emails or messages.
  • Account closure request: You can request that your account be permanently closed.
9

Data Retention Period

We retain your information for as long as your account remains active. Even after account closure, we may need to retain some information for the following reasons:

  • Legal and regulatory obligations
  • Financial transaction records
  • Fraud prevention
  • Potential dispute resolution

Once the required period has passed, we securely delete or anonymise your information.

Protection of Minors

10

Age Verification and Child Protection

7ez77 strictly operates for individuals aged 21 and above only. We never knowingly collect or process information from anyone under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.

If you are aware that a minor is using our site, please contact us at [email protected].

Changes to the Privacy Policy

11

Notice Regarding Policy Updates

7ez77 may update this privacy policy from time to time. The policy may be changed due to service improvements, new legal requirements, or business changes.

For any significant changes, we will notify you by email or with a notice when you log in to the platform. The effective date of the updated policy will always be shown at the top of this page.

If you continue to use our platform after a change, it will be assumed that you have agreed to the new policy. However, if you do not agree with the new policy, please contact our support team.

Contact Us About Privacy

12

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, you can reach us using the methods below. Our privacy team is always ready to assist you.

Live Chat Support Talk to us directly via 24/7 live chat in Bengali. This is the fastest way to get a resolution.
Support Email [email protected]
Service Hours 7 days a week, 24 hours a day — following Bangladesh Standard Time (BST, UTC+6)

Related Policies

To understand our complete policy framework, please also visit the following pages: